Personal Data Protection

ukyat's Privacy Policy

This policy openly explains how we collect, protect, and use your personal information.

Last updated: 29 October 2026

Introduction

Welcome to the Policy

ukyat is an online platform offering football betting, slots, live casino, and Esports games for players in Myanmar. We take the security and privacy of your personal information seriously. This Privacy Policy ("Policy") explains how your data is handled when you use ukyat's services.

By reading this policy, you confirm that you have read and understood it. If you have any questions about any part of it, you can contact us at [email protected].

Section 1

Types of Information We Collect

ukyat only collects the information needed to provide its services. The information we collect can be described under the following categories—

1.1 Information You Provide

  • Name, date of birth, and age verification (to confirm you are 21+)
  • Contact details — phone number and email address
  • Username and password you choose when creating your account
  • Payment information — KBZPay, Wave Money, AYA Pay phone number / account number
  • A copy of your National Registration Card for KYC verification

1.2 Information Collected Automatically

  • IP address, browser type, and operating system
  • Pages viewed, games played, and time spent on the platform
  • Deposit / withdrawal transaction records
  • Advertising referral data
  • Data obtained from cookies and similar technologies

1.3 Information Received from Third Parties

  • Partner organisations that carry out identity verification and fraud prevention checks
  • Payment confirmations from payment platforms
Section 2

Purpose of Data Use

We use the data we collect only for the following purposes—

  • Account registration, verification and security maintenance
  • Processing deposit / withdrawal transactions
  • Verifying compliance with the 21+ age restriction
  • Maintaining game history and providing responsible gambling tools
  • Improving our products and services
  • Sending you relevant promotions and bonus updates (with your consent)
  • Carrying out legally required financial fraud prevention
  • Resolving issues to support customer service
Section 3

Legal Basis for Data Handling

ukyat handles your data on the following legal bases—

  • Contractual performance: To carry out the agreement made with you in order to provide our services and process financial transactions
  • Legal obligation: To comply with age verification, anti-money laundering measures and government requirements
  • Legitimate interests: To improve our services, prevent fraud and maintain platform security
  • Consent: For sending promotional communications — this consent can be withdrawn at any time
Section 4

Data Sharing and Disclosure

ukyat does not sell or rent your personal information to third parties. However, it may be shared on a limited basis in the following cases—

4.1 Service Providers

Partner companies that handle payment methods (KBZPay, Wave Money, AYA Pay), KYC verification services and gaming platform offerings — these companies are restricted to using data only as directed by us.

4.2 Legal Requirements

Cases where disclosure is required for legal compliance due to instructions from lawful authorities, law enforcement agencies or a court order.

4.3 Business Transfers

Your data may be transferred in the event of a company merger, acquisition or asset sale — you will be notified in advance if this occurs.

Section 5

Cookies and Tracking Technologies

ukyat uses cookies (browser-side data storage) to keep the platform running correctly and to improve the user experience.

  • Essential Cookies: Account login, session records and security checks — the platform cannot function without these cookies.
  • Functional Cookies: For remembering your language preference, currency settings and play style
  • Analytics Cookies: To understand platform usage patterns and make improvements — you can opt out of these cookies

You can control or delete cookies in your browser settings. However, if essential cookies are disabled, you may have difficulty logging in to the platform.

Section 6

Data Retention Period

ukyat does not retain your personal information beyond what is needed for the required period, legal compliance obligations or legitimate interests—

  • Account data — up to five years after account closure (for financial record reference)
  • Financial transaction records — for the period required by law
  • Game history — until responsible gambling purposes are fulfilled
  • After withdrawal of consent for promotional communications — non-financial data will be deleted as soon as possible
Section 7

Data Security Measures

ukyat has put modern technical security measures in place to protect your data—

  • All data transmissions are protected with SSL (Secure Sockets Layer) encryption
  • Payment data is encrypted and stored in a secured database.
  • Access to employee data is restricted to authorised personnel only.
  • Regular security audits and penetration tests are carried out.
  • Two-factor authentication (2FA) is supported.

However, we cannot guarantee 100% security of data transmitted over the internet. We do our best to protect your data, but we cannot be held responsible for losses resulting from the limitations of internet communications.

Section 8

Your Data Rights

As a player at ukyat, you have the following data rights—

8.1 Right of Access

You can request to see what data we hold about you.

8.2 Right to Rectification

You can request corrections to any personal information that is inaccurate or incomplete.

8.3 Right to Erasure

You can request deletion of your personal data in certain circumstances — data we are required to retain for legal compliance cannot be deleted.

8.4 Right to Restriction

You can request that processing be restricted while a dispute is pending or while inaccuracies are being investigated.

8.5 Right to Opt Out of Promotional Communications

You can request to stop receiving promotional or marketing notifications at any time by contacting [email protected].

To exercise any of these rights, contact us at [email protected]. We aim to respond within 30 days.

Section 9

Age 21+ Policy and Details

ukyat's services are for users aged 21 and above only. We do not intentionally collect personal information from children or minors under the age of 21.

If you notice a minor using the platform, please contact [email protected] immediately so their data can be deleted right away. We will close that account and remove all associated data.

Section 10

Policy Updates and Changes

ukyat may update this Privacy Policy from time to time to reflect changes in law, technology, or business requirements.

If significant changes are made, we will announce them on the platform and notify you via your account notification. Continued use of the platform after any update will be taken as acceptance of the revised policy.

Section 11

Contact ukyat

If you have any questions about this policy, you can reach ukyat's data protection team—

Live Chat
24/7 in Myanmar language

Questions about Privacy Protection at ukyat

No. ukyat does not sell or rent your personal information to any third party. We only share the data that is strictly necessary with partner companies that provide services (payment processing, KYC).

You can send a data deletion request to [email protected]. We will review and action it within 30 days. However, data that must be retained for legal compliance purposes (financial records) cannot be deleted immediately.

ukyat only collects your phone number or account number to process deposits and withdrawals. Please do not share your bank PIN, OTP, or full bank account details with anyone — ukyat will never ask for that information.

You can request to opt out of promotional notifications by contacting [email protected]. You can withdraw this consent at any time and will continue to receive only essential service notifications (account updates, security alerts).

ukyat applies up-to-date security measures including SSL encryption, encrypted storage, access controls, and regular security audits. These are designed to protect your data from unauthorised access.

If significant changes are made, ukyat will post an announcement on the platform and notify you through your account notification. You can also check the "Last updated" date on this policy page.